Effective Date: 7 June 2024
At 1300 Melbourne Cab, we value your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, 1300melcab.com. By using our site, you agree to the terms of this policy and consent to the collection and use of your information as described.
Information We Collect
We collect different types of information to provide and improve our services:
Personal Information:
- Contact Details: Your name, phone number, and email address.
- Payment Information: Credit card details and billing address when making payments online.
Other Information:
- Location Details: Pickup and drop-off addresses, date, and time.
- Usage Data: How you use our services, pages visited, and interactions.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and understand how you interact with our services.
Information is collected in three main ways: directly from you, through cookies, and from our web server logs. This helps us manage our site, improve functionality, and deliver better service.
How We Use Your Information
Your information is used for purposes including:
- Service Delivery: To book and manage rides and accounts.
- Customer Support: To respond to questions and resolve issues.
- Personalization: To customize your experience and tailor services to your needs.
- Marketing: To send promotions, offers, and relevant ads.
- Analytics: To understand user behavior and improve our services.
- Legal Compliance: To meet legal obligations and protect our business interests.
Advertising and Analytics
We use Google Ads conversion tracking on certain pages to understand how users navigate to us. We also use Google Ads remarketing codes (DoubleClick) to show targeted ads based on your interactions with our website. If you prefer not to see such ads, you can opt out via the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
Disclosure of Your Information
We may share your data with:
- Service Providers: For payment processing, analytics, and service delivery.
- Business Partners: CFor collaborative services, promotions, or offers.
- Legal Authorities: When required by law, court order, or regulatory obligations.
- Safety Purposes: To ensure the security of our users and platform.
Data Security
We implement strong safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. Your information is only shared with trusted third parties as needed and in compliance with legal requirements.
Updates to This Policy
This Privacy Policy may be updated periodically. Any significant changes will be posted on this page. We encourage you to check back regularly to stay informed.
Have Questions?
If you have any concerns or would like to discuss how your data is handled, please contact us directly.contact us.
